Social Technologies

Course Categories | Social Technologies

Communicate to make a Difference: Exploring Cross Cultural Communication
Description
“Exploring Cross-Cultural Communication” is a web-based course that invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communication, and strategies for communicating more effectively by taking part in “virtual” group conferences, reading and responding to simulated e-mails, and utilizing resource documents.
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Cultural Competency Evaluation of E-Health Initiatives
Description
Social technologies utilization in e-health initiatives continues to expand. One of the core characteristics of emergent digital media is enhancing access and thus its ability to reduce health disparities is promising. How do social networking technologies (social media, Web2.0 and other emergent technologies) can enhance the ability of healthcare organizations, providers, and patients to ameliorate and eliminate health disparities through culturally competent e-health practices? This research is based on a larger research project that utilizes mixed methods to assess e-health and healthcare initiatives powered by social technologies. A taxonomy was developed based on a throughout review and analysis of Web2.0 offerings, the research literature, and peer research review. The development of specific cultural competence criteria to evaluate e-health offerings is highlighted in this presentation. Since social media research is still in its early stages, this inquiry proposes a set of categories and program evaluation tools that researchers and practitioners can utilize to assess the quality of e-health offerings from the perspective of patients and their families.
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Developing a template for online evidence based cultural competency education
Description
Until the publication of Unequal Treatment in 2001, health disparities were attributed to differences in socioeconomic status. Although SES is a contributing factor, the roots of these disparities are broader in scope. There has been strong evidence produced that disparities in health care access, quality and acceptability exist in cultural and racial minority groups despite socioeconomic status. Unfortunately, many providers are not aware of the role that cultural issues play in health disparities. In 2002 the majority of doctors interviewed in a study by the Kaiser Family Foundation believed that disparities in care or treatment of patients were "never" or "rarely" due to language or ethnic factors (Kaiser Family Foundation, 2002). There is also little awareness of the laws regarding language service delivery and provider responsibility. An online cultural competency module was developed that could be adapted for use for continuing professional education credit, a cultural competency elective, or a module for an existing course. The design of this module is based on increasing knowledge about the root of disparities and the legal issues involved. Knowledge, though, is not enough. The module also focuses on examining attitudes and building cultural competency skills so that behavioral changes are more likely to occur.
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First Relationships, Then Results: A New Paradigm for Leadership Development
Description
This webinar explores the idea that leaders can be rejuvenated and inspired and great collaborations sparked by the same thing – social capital. · After years of leading social-sector organizations in an environment where competition is more the norm than collaboration, many gifted leaders are near burnout, unable to maximize their individual or collective gifts. Since 2005, the Barr Fellowship has been changing that in Boston – through an investment in personal growth and connections among social change leaders. Recently profiled in the Foundation Review (and before that, in a Stanford Social Innovation Review Case study in May, 2012), the Barr Fellowship is proving to be a powerful force for transformation of individual leaders, their organizations, and their city.
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How Emotional Intelligence Drives Effective Leadership
Description
This webcast gives you a comprehensive overview of how emotional intelligence drives effective leadership. It explains, in a concise way, the brain-basis of leading yourself and others. The emphasis is on information that can be applied by any leader at any level. Distinct leadership styles will be discussed, along with their effects on the climate of a business. You will learn how to develop and implement emotional intelligence competencies in yourself and others, and how to manage emotions for optimal performance.
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Leadership Tips During a Health IT Implementation
Description
This webinar focuses on the importance of leadership in successfully steering an organization through a health IT implementation. It features established leaders who have conducted more than 70 health IT implementations in health centers, rural health clinics, and critical access hospitals. The presenters will also focus on how leadership is important in helping staff, clinicians, patients, a safety net providers’ board, and partners adjust to and overcome the barriers that typically accompany a health IT implementation and impede success. Lastly, the presenters will provide leadership examples of unique health IT implementation situations such as meeting meaningful use objectives, changing vendors, and implementing health IT in multiple provider sites.
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Managing in the Experience Economy
Description
Goods and services are everywhere being commoditized; what consumers want are experiences—memorable events that engage customers (whether individuals or businesses) in inherently personal ways. In this provocative presentation, B. Joseph Pine II explains why this is so and shows how you and your company— no matter its industry or current offerings—can succeed in today's Experience Economy.
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Systematic Civic Stewardship: An Organizing Model for Leading Change in the Social Sector
Description
Cities are becoming the most prominent context for social change in the world today, and they offer exciting opportunities for participative governance. A model of “systematic civic stewardship” frames the city as community-based, action-learning system. Leaders play key roles in neighborhood teams focused on local challenges (graduation rates, health outcomes, etc.), while learning and working with peers via city-wide communities of practice. We have much to learn about learning systems in any context—understanding how they work in communities and cities draws on organization experience and provokes new insights.
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Using the Health Care Language Services Implementation Guide: An intervention tool for increasing language access in health care environments
Description
According to census data, approximately one in four Americans speaks a language other than English at home. Given this growing statistic, it is imperative that organizations provide information in both culturally and linguistically competent ways. To help organizations implement effective language access services (LAS) to meet the needs of their language minority patients, thereby increasing their access to health care, the U.S. Department of Health and Human Services, Office of Minority Health (OMH) sponsored the development of the Health Care Language Services Implementation Guide (HCLSIG). The HCLSIG lays out the basic steps for implementing LAS, and the process for carrying out each step is explained in detail and supplemented with links to resources and tips on alternative ways to complete the step. This session is designed to help health care administrators and organizations develop and implement effective language access services. This session will use multiple learning strategies including interactive discussion and completion of planning documents, to provide participants with concrete strategies to implement LAS within their health care organizations. Participants will be able to educate those within their organization on the importance of LAS and how to use the HCLSIG to conduct an initial assessment of their organization's current capabilities to provide these services. As communities and organizations evolve over time, the HCLSIG provides a framework and assists with the evolution of LAS. The HCLSIG can help a participant guide their organization on its mission to provide quality healthcare to all members of the community they serve, regardless of their language ability.
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