Social Media

Course Categories | Social Media

Communicate to make a Difference: Exploring Cross Cultural Communication
Description
“Exploring Cross-Cultural Communication” is a web-based course that invites learners to spend time thinking about and developing their own responses to a variety of ideas and situations about culture, communication and public health. Learners will explore the meaning of culture, methods of communication, and strategies for communicating more effectively by taking part in “virtual” group conferences, reading and responding to simulated e-mails, and utilizing resource documents.
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Cultural Competency Evaluation of E-Health Initiatives
Description
Social technologies utilization in e-health initiatives continues to expand. One of the core characteristics of emergent digital media is enhancing access and thus its ability to reduce health disparities is promising. How do social networking technologies (social media, Web2.0 and other emergent technologies) can enhance the ability of healthcare organizations, providers, and patients to ameliorate and eliminate health disparities through culturally competent e-health practices? This research is based on a larger research project that utilizes mixed methods to assess e-health and healthcare initiatives powered by social technologies. A taxonomy was developed based on a throughout review and analysis of Web2.0 offerings, the research literature, and peer research review. The development of specific cultural competence criteria to evaluate e-health offerings is highlighted in this presentation. Since social media research is still in its early stages, this inquiry proposes a set of categories and program evaluation tools that researchers and practitioners can utilize to assess the quality of e-health offerings from the perspective of patients and their families.
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First Relationships, Then Results: A New Paradigm for Leadership Development
Description
This webinar explores the idea that leaders can be rejuvenated and inspired and great collaborations sparked by the same thing – social capital. · After years of leading social-sector organizations in an environment where competition is more the norm than collaboration, many gifted leaders are near burnout, unable to maximize their individual or collective gifts. Since 2005, the Barr Fellowship has been changing that in Boston – through an investment in personal growth and connections among social change leaders. Recently profiled in the Foundation Review (and before that, in a Stanford Social Innovation Review Case study in May, 2012), the Barr Fellowship is proving to be a powerful force for transformation of individual leaders, their organizations, and their city.
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How Emotional Intelligence Drives Effective Leadership
Description
This webcast gives you a comprehensive overview of how emotional intelligence drives effective leadership. It explains, in a concise way, the brain-basis of leading yourself and others. The emphasis is on information that can be applied by any leader at any level. Distinct leadership styles will be discussed, along with their effects on the climate of a business. You will learn how to develop and implement emotional intelligence competencies in yourself and others, and how to manage emotions for optimal performance.
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Managing in the Experience Economy
Description
Goods and services are everywhere being commoditized; what consumers want are experiences—memorable events that engage customers (whether individuals or businesses) in inherently personal ways. In this provocative presentation, B. Joseph Pine II explains why this is so and shows how you and your company— no matter its industry or current offerings—can succeed in today's Experience Economy.
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Using the Health Care Language Services Implementation Guide: An intervention tool for increasing language access in health care environments
Description
According to census data, approximately one in four Americans speaks a language other than English at home. Given this growing statistic, it is imperative that organizations provide information in both culturally and linguistically competent ways. To help organizations implement effective language access services (LAS) to meet the needs of their language minority patients, thereby increasing their access to health care, the U.S. Department of Health and Human Services, Office of Minority Health (OMH) sponsored the development of the Health Care Language Services Implementation Guide (HCLSIG). The HCLSIG lays out the basic steps for implementing LAS, and the process for carrying out each step is explained in detail and supplemented with links to resources and tips on alternative ways to complete the step. This session is designed to help health care administrators and organizations develop and implement effective language access services. This session will use multiple learning strategies including interactive discussion and completion of planning documents, to provide participants with concrete strategies to implement LAS within their health care organizations. Participants will be able to educate those within their organization on the importance of LAS and how to use the HCLSIG to conduct an initial assessment of their organization's current capabilities to provide these services. As communities and organizations evolve over time, the HCLSIG provides a framework and assists with the evolution of LAS. The HCLSIG can help a participant guide their organization on its mission to provide quality healthcare to all members of the community they serve, regardless of their language ability.
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