Quality Improvement for Leaders

Course Categories | Quality Improvement

Creating a Context for Change: Leading through Organizational Development
Description
This web-based course will focus on leadership effectiveness particularly in terms of facilitating innovation and change within an organization and achieving an organizational context that is conducive to continuous improvement and a never-ending commitment to excellence. As effective leaders, we strive to create a shared vision of the future and then mobilize people, processes, and resources to achieve that vision. Effective leaders treat innovation and change as a continuous process, not as a single event or series of staccato or stop-and-go actions. By establishing and maintaining a continuous forward momentum, leaders can engage others in working together to be adaptable and flexible in their ongoing pursuit of their shared vision.
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Public Health Preparedness and Leadership 2013
Description
Events like 9/11, healthcare reform, and severe budget deficits have drastically transformed the business of public health and fueled the demand for more leadership skills to address these changes. Join us for a special Northwest Public Health Leadership Institute webinar with Louis Rowitz, PhD, who will explore the principles of leadership, especially in relationship to preparedness, and how they can be applied in the public health setting. Dr. Rowitz will discuss the latest edition of his classic book, Public Health Leadership: Putting Principles Into Practice, which features extensive coverage of the leadership skills and tools needed to manage public health emergencies. It also offers a closer look at building infrastructure, using accreditation standards, and developing global public health leaders. The moderator, Ray M. (Bud) Nicola, MD, MHSA, FACPM, will also provide additional insights for those interested in applying for the Northwest Public Health Leadership Institute.
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Strategic Planning for Networks
Description
Strategic planning. You know you should be doing more of it. But the way you normally do it requires lots of up-front time to do and lots of follow-up time to get buy-in. And frankly, you have trouble with the buy-in part. All that trouble, minimal follow-through. Great strategic planning processes are lightweight and participatory. This is nice-to-have for organizations, and it's critical for networks, where you don't have the benefit of hierarchy to influence its behavior. Networks will do what they do. In this Leadership Learning Community webinar, I describe how to do strategic planning for networks. I draw heavily from my experience leading the open strategic planning process for the Wikimedia movement, which drew over 1,000 participants and led to a movement-wide shift in focus on increasing reach and participation in developing countries. I share how you can leverage these types of processes for both your network and your organization
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Using the Health Care Language Services Implementation Guide: An intervention tool for increasing language access in health care environments
Description
According to census data, approximately one in four Americans speaks a language other than English at home. Given this growing statistic, it is imperative that organizations provide information in both culturally and linguistically competent ways. To help organizations implement effective language access services (LAS) to meet the needs of their language minority patients, thereby increasing their access to health care, the U.S. Department of Health and Human Services, Office of Minority Health (OMH) sponsored the development of the Health Care Language Services Implementation Guide (HCLSIG). The HCLSIG lays out the basic steps for implementing LAS, and the process for carrying out each step is explained in detail and supplemented with links to resources and tips on alternative ways to complete the step. This session is designed to help health care administrators and organizations develop and implement effective language access services. This session will use multiple learning strategies including interactive discussion and completion of planning documents, to provide participants with concrete strategies to implement LAS within their health care organizations. Participants will be able to educate those within their organization on the importance of LAS and how to use the HCLSIG to conduct an initial assessment of their organization's current capabilities to provide these services. As communities and organizations evolve over time, the HCLSIG provides a framework and assists with the evolution of LAS. The HCLSIG can help a participant guide their organization on its mission to provide quality healthcare to all members of the community they serve, regardless of their language ability.
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