Evaluation

Course Categories | Evaluation

Beyond Words: Reading the Hidden Communications in Your Professional Interactions
Description
Research shows that an amazing 60-90% of our communication is nonverbal. So just what is it that others are telling you with their gestures, expressions and other body language? What are you conveying to them? And how can you use this information to better manage our clients and colleagues? Researcher and trainer Dr. Anne Beall will explain the basics of reading others and show you how to interpret several elements of communication that are often overlooked in professional interactions.
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Cultural Competency Evaluation of E-Health Initiatives
Description
Social technologies utilization in e-health initiatives continues to expand. One of the core characteristics of emergent digital media is enhancing access and thus its ability to reduce health disparities is promising. How do social networking technologies (social media, Web2.0 and other emergent technologies) can enhance the ability of healthcare organizations, providers, and patients to ameliorate and eliminate health disparities through culturally competent e-health practices? This research is based on a larger research project that utilizes mixed methods to assess e-health and healthcare initiatives powered by social technologies. A taxonomy was developed based on a throughout review and analysis of Web2.0 offerings, the research literature, and peer research review. The development of specific cultural competence criteria to evaluate e-health offerings is highlighted in this presentation. Since social media research is still in its early stages, this inquiry proposes a set of categories and program evaluation tools that researchers and practitioners can utilize to assess the quality of e-health offerings from the perspective of patients and their families.
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Focused Strategic Thinking
Description
This course introduces the process of using Focused Strategic Thinking (FST) to develop an organization’s strategic action plan during a one and a half day retreat. The course presents each component of the FST process, provides examples of activities, and discusses expected outcomes of each phase from preliminary analysis to implementation.
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