Conflict Management

Course Categories | Conflict Management

01 Crisis Leadership Introduction - Mitroff
Description
The Crisis Leadership modules in this program are designed to help you understand the elements of a crisis event, how crises unfold, and understand complex thinking skills required to anticipate and manage a crisis event. The program modules are designed to improve your skills and overall competence t o anticipate and manage crisis events including understanding the key factors to becoming a successful crisis manager and leader.
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02 Crisis Leadership Framework - Mitroff
Description
The Crisis Leadership modules in this program are designed to help you understand the elements of a crisis event, how crises unfold, and understand complex thinking skills required to anticipate and manage a crisis event. The program modules are designed to improve your skills and overall competence t o anticipate and manage crisis events including understanding the key factors to becoming a successful crisis manager and leader.
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03 Crisis Leadership Patterns - Mitroff
Description
The Crisis Leadership modules in this program are designed to help you understand the elements of a crisis event, how crises unfold, and understand complex thinking skills required to anticipate and manage a crisis event. The program modules are designed to improve your skills and overall competence t o anticipate and manage crisis events including understanding the key factors to becoming a successful crisis manager and leader.
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04 Crisis Leadership - Influence of Personality Factors - Mitroff
Description
The Crisis Leadership modules in this program are designed to help you understand the elements of a crisis event, how crises unfold, and understand complex thinking skills required to anticipate and manage a crisis event. The program modules are designed to improve your skills and overall competence t o anticipate and manage crisis events including understanding the key factors to becoming a successful crisis manager and leader.
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05 Crisis Leadership Conclusion - Mitroff
Description
The Crisis Leadership modules in this program are designed to help you understand the elements of a crisis event, how crises unfold, and understand complex thinking skills required to anticipate and manage a crisis event. The program modules are designed to improve your skills and overall competence t o anticipate and manage crisis events including understanding the key factors to becoming a successful crisis manager and leader.
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Advanced Leadership and Practice
Description
Dramatic change will occur in public health and health care in the next decade. This course provides public health practitioners and other health care providers with the leadership skills necessary to work effectively in the change environment at a community, state or regional level. These leadership skills are essential for designing and advocating for programs and policies necessary to promote health.
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Advanced Leadership Practice - Part II
Description
Dramatic change will occur in public health and health care in the next decade. This course provides public health practitioners and other health care providers with the leadership skills necessary to work effectively in the change environment at a community, state or regional level. These leadership skills are essential for designing and advocating for programs and policies necessary to promote health.
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Building Leadership Capacity in Emergency Management
Description
Leadership and resilience are crucial elements to effective disaster response. Please join us for this informative webcast on Building Leadership Capacity in Emergency Management. During the program, Professor Figley will share his work in co-founding the Disaster Resilience Leadership Academy at Tulane University in 2009. He will discuss the role of psychosocial and behavioral health in understanding how leaders can facilitate resilience and remain resilient. Dr. Figley will present a new platform for building leadership capacity among educational institutions in countries especially vulnerable to natural disasters. The program material was originally presented at the Institute for Disaster Mental Health's 9th Annual Conference at SUNY New Paltz on April 20th, 2012.
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Business Continuity During a Flu Pandemic
Description
This presentation by Emily Eidner, MPH-candidate and David Bergmire-Sweat, MPH, gives you an overview of continuity of operations during an influenza pandemic, focusing specifically on business continuity and public health concerns.
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Crisis Leadership - Leadership at the Speed of Light
Description
This course is provided by the North Carolina Public Health Preparedness Center. You will need to complete a separate registration to have access to this course. Click the course title, then choose register on the course page. When you have finished, print off your certificate from North Carolina, then return to the LMS and choose Mark Complete from the action menu in the Learning Plan in your Workspace. This presentation by Donna Dinkin, MPH, gives you an overview of crisis leadership and gives public health workers a framework to use in preparing to respond to a crisis.
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Cultural Competency Evaluation of E-Health Initiatives
Description
Social technologies utilization in e-health initiatives continues to expand. One of the core characteristics of emergent digital media is enhancing access and thus its ability to reduce health disparities is promising. How do social networking technologies (social media, Web2.0 and other emergent technologies) can enhance the ability of healthcare organizations, providers, and patients to ameliorate and eliminate health disparities through culturally competent e-health practices? This research is based on a larger research project that utilizes mixed methods to assess e-health and healthcare initiatives powered by social technologies. A taxonomy was developed based on a throughout review and analysis of Web2.0 offerings, the research literature, and peer research review. The development of specific cultural competence criteria to evaluate e-health offerings is highlighted in this presentation. Since social media research is still in its early stages, this inquiry proposes a set of categories and program evaluation tools that researchers and practitioners can utilize to assess the quality of e-health offerings from the perspective of patients and their families.
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Dirty Bomb! After the Blast - Simulation
Description
This free online training educates users on aspects of a radiological response. The course, titled "Dirty Bomb! After the Blast," engages participants in three interactive missions occurring in response to the detonation of a Radiological Dispersal Device (RDD or "dirty bomb"). "Dirty Bomb! After the Blast" was developed with extensive assistance from subject matter experts from the University of Minnesota School of Public Health, International Mass Fatalities Center, and Minnesota Department of Health Radioactive Materials Unit. Eduweb, a developer of digital learning games, shaped the online interactive simulation.
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Disaster in Franklin County: A Public Health Simulation
Description
In this simulation, the learner will assume the perspective of various public health professionals responding to a natural disaster. They will make decisions on behalf of a county public health director, a public health nurse, an environmental health specialist, and other public health professionals. By approaching the emerging public health issues from these perspectives, the players gain a deeper understanding of the issues at hand, the decisions that colleagues in other disciplines face, and how those decisions impact his or her area of expertise.
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Diversity and Cultural Competency in Public Health Settings - Basic Level
Description
The purpose of this course is to provide public health practitioners with the awareness and knowledge to incorporate diversity and cultural competency concepts, tools, and techniques into their daily work. It is expected that by the end of this course that each participant will be conversant in issues related to culture and health, health disparities, and community health models designed to close the gap in health disparities.
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Managing Diversity Begins with You
Description
The purpose of this intermediate course is to acquire a conceptual framework with tools to manage diversity in the workplace as a way of improving service delivery, quality, and accessibility. It is expected that each participant will be able to identify their role in their own organization with respect to diversity and cultural competency and to position their organization as a leading organization in the delivery of culturally competent services.
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Managing for People Who Hate Managing
Description
This course explains that personality-wise and management-wise, managers are either thinkers or feelers, according to Devora Zack. Basically, thinkers lead with their heads and feelers lead with their hearts. Almost nobody's 100% thinker or feeler, yet most of managers lean one way or the other. Working with—rather than fighting against— strengths are key to understanding not only how managers make decisions and manage but also how people react to their decisions and respond to them.
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Negotiating Skills for Changing Times
Description
In today’s quickly changing, dynamic, and sometimes-volatile health care environment, negotiation skills are more important than ever before. In this course, participants will learn how to negotiate better agreements and resolve conflicts more effectively, while developing better inter-professional relationships in the process. Other specific topics include: selecting the best negotiation style, how to use time techniques effectively, ways to uncover the other party’s hidden agenda, how to neutralize emotionalism, the secret to protecting oneself against poor agreements, how framing and anchoring strategies can help get better outcomes, and when and how to make creative solutions, compromises and concessions. A proven six-step negotiation process is central to this course.
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Real Influence: Persuade Without Pushing and Gain Without Giving In
Description
In this post-pushing, post-selling world, influence can no longer be viewed as something to get from someone. People today are more aware than ever before about self-serving tricks and tactics being used on them.
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The Art of Collaborative Teaming
Description
Collaborative skills are important for every team member to master. When applied successfully, they will facilitate more effective problem solving, idea generation, and product improvement within the team as well as cross-functionally throughout the organization. Join us as we explore the language and techniques of collaboration and offers insights that can lead to more visibility and recognition for increased career success.
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The Simple Way to Get Through to Difficult People
Description
Whether the person is a harried colleague, a stressed-out client, or an insecure spouse — things can only go from bad to worse if emotional barricades cannot be broken through. During this Webcast, Mark Goulston will explore a number of powerful yet simple, easy-to-apply techniques to reach through these barriers and have the message be heard and understood.
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Transforming Power and Privilege: A 21st Century Leadership Competency
Description
This webinar examines how power and privilege manifest in leaders working in the social sector and in community, and the necessary competencies for actualizing power toward community well-being and liberation. In addition, we explore what is required for leadership development program providers to effectively surface issues of power and privilege in their program delivery. Toward these objectives, what are the necessary competencies? What are the conditions necessary to develop these competencies in the context of leadership development programming?
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